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Forums -> Site related -> Support -> PSN Account - "Temporary problem"
Topic: PSN Account - "Temporary problem"
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There seems to be a problem with the scan for PSN. Not been working since december 14th.
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I got the same problem. Mine hasn't updated since December 13th. And no PS5 games either but I understand that PS5 is a bit trickier as Sony changed things for PS5.
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I assume this is solved now for you? ... (except for the PS5 part)
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Yes, thanks.
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Hi. I linked my PSN account but i Cant see anything in my profile (showing 0 games) I already refreshed that and still nothing. ANy ideas?
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Doesn't seem to be any generic issue at the moment. Is your psn game visibility set to public ?
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Not sure but mine is working perfectly. Just PS5 games not showing.
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PSN not showing PS5 progress as of 11/14
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Same problem. :(
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Same. I've tried re-linking, to no avail.
In fact, no PSN at all. I have PS3 and VITA trophies that are not being scanned in.
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I have restarted it now so it works again.

Re-linking accounts is never likely to yield anything other than longer queue-times, so don't do that. (that is if your account has ever worked. If it has never worked then trying again could work in case you entered the wrong info or something)
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'primal_r' says

I have restarted it now so it works again.

Re-linking accounts is never likely to yield anything other than longer queue-times, so don't do that. (that is if your account has ever worked. If it has never worked then trying again could work in case you entered the wrong info or something)




Thanks!
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'primal_r' says

I have restarted it now so it works again.

Re-linking accounts is never likely to yield anything other than longer queue-times, so don't do that. (that is if your account has ever worked. If it has never worked then trying again could work in case you entered the wrong info or something)




Thank you so much!
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My PSN account isn't refreshing since the 30th November 2022. I have tried numerous refreshes but nothing.
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HI fam!
Just wanted to report here that my PSN is not tracking. Anyone able to take a look? Appreciate the help! thanks!
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'DannCF' says

HI fam!
Just wanted to report here that my PSN is not tracking. Anyone able to take a look? Appreciate the help! thanks!




Hello! There is currently no generic problem with the PSN tracking. I think for you it seems to be the privacy settings. You need to set your game history & trophies to be public for metagamerscore to be able to scan them.
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Wow! That was the issue! I should have checked. Maybe something changed when I moved from PS4 to PS5. Thanks for the help!
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Again - PSN account isn't refreshing
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'CzechBlackhawk' says

Again - PSN account isn't refreshing




Yes, looks like it is stuck again. We will fix this.

EDIT: should work now
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PSN isn't scanning, this is also in the news section but no post about it.
I've told it to scan multiple times and it hasn't scanned, last scan was January 28th, 2023.

Edit: This is working now as of February 2nd, 2023.
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Great news. Did Sony change things on their end again?
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Anyone else having issues with PlayStation syncing? I synced it via the game and the account 2 days ago but still is a problem. The queue page says the oldest entry is 3 days old. In the past this meant there was an issue.
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Yeah, not scanned in 8 days on my profileā€¦.
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Alright I fixed it, should be up and running now
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Thanks, all good.
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